Happy Smile Clinics
Dental Treatment Guarantee Contract

In order to have guaranteed dental treatments, you must comply with your doctor’s oral care recommendations and usage conditions.

The guarantee is provided by Happy Smile Clinics and is conditional on the signing of this contract.

Many patients prefer abroad for dental treatment, so they usually do not pay attention to dental warranty.

Likewise, many clinics do not explicitly show the terms and conditions of the warranty they offer.

It is not a legal requirement for a dental clinic to guarantee procedures in any way around the world; Therefore, as many dental clinics do not give any guarantees, you should ask before you consult for your treatment.

A simple explanation that a treatment will have a five-year warranty gives little or no information about what the warranty covers.

Happy Smile Clinics is proud to provide its patients with the necessary information, with a dental guarantee that clearly and understandably shows all the details of the guarantee provisions and conditions.

Below you will find one of the most comprehensive guarantees available for patients having treatment at domestic or abroad.

Dentists, Surgeons and Dental Technicians and the Happy Smile family make every effort to ensure that your treatment is carried out to the highest standard.

In addition to the standard dental treatment guarantee, in the event of a defect in dentistry, by Happy Smile Clinics, accommodation costs are covered, and we contribute to the cost of your return flights of up to €150.

In case of failure of the laboratory work, our clinic will cover all necessary clinical and laboratory expenses to correct the problem on your return.

In case of failure of the laboratory work, our clinic will cover all necessary clinical and laboratory expenses to correct the problem on your return.

In the case of minor arrangements, our clinic will contribute to your receiving corrective treatment in your home country at an additional cost.

Please do not forget that the number of patients who need to return for corrective treatment is very low; however, you can rest assured that you will be offered a legitimate guarantee if you encounter any problems.

Most dental treatments provided by Happy Smile Clinics are covered by the guarantee.

In the event of any dentistry defects in connection with our clinic, the necessary corrective works will be provided free of charge within the guarantee conditions.

In the event of a request, Happy Smile Clinics will guide you through the appropriate procedure, subject to its provisions and conditions, for its guarantee to take effect.

Below is a list of treatments covered by guarantee and the period for which they are covered:

Dental Implants – Lifetime Guarantee:

The implant screw itself is guaranteed against to cracking or breaking for lifetime. If the Dental Implant fails (Global statistics show a failure rate of 5%), the clinic will replace with the new one without any charge. Besides, the lifetime guarantee will become invalid if the patient has a biological complication caused by lack of oral care.

Dental Crowns /Porcelain Veneers – 5 Years Guarantee:

The crowns and porcelain veneers of dental implants are guaranteed against breakages, crumbles, or cementation deteriorations for 5 years. If you need minor repairs, such as white composite restoration or re-cementation of your porcelain veneers, the clinic will make a single contribution of €100 to solve the problem in your home country.

Dental Bridges – 5 Years Guarantee:

Dental bridges are guaranteed against breakages, crumbles, or cementation deteriorations for 5 years.  If you need minor repairs, such as white composite restoration or re-cementation of your dental bridge, the clinic will make a single contribution of €100 to solve the problem in your home country.

Dental Laminate Veneers – 3 Years Guarantee:

Lamina dental veneering are guaranteed against breakages, crumbles, or cementation deteriorations for 3 years. If you need minor repairs, such as white composite restoration or re-cementation of dental laminate veneers, the clinic will make a single contribution of €100 to solve the problem in your home country.

Dental Fillings – 1 Year Guarantee:

Dental fillings are guaranteed against falling out of your natural tooth for a period of 1 year. If you need minor repairs, the clinic will make a single contribution of €30 to solve the problem in your home country.

Dental Inlay / Onlay – 2 Years Guarantee:

Dental Inlays and onlays are guaranteed against breakage, crumbles, or cementation deterioration for 2 years. If you need minor repairs such as a white composite restoration, Inlay or Onlay re-cementation, it will give you a contribution of up to € 50 towards the resolution of the clinical problem in your country.

Below is a list of treatments not covered by the guarantee:

 

Root Canal Treatment:

We cannot give any guarantees for root canal treatment because it depends on the response of the human immune system.

Dental Posts:

Dental Posts are applied to weak teeth that require additional strength and stability. Usually, a post is placed on a high-loss tooth surface. There is no guarantee for this treatment due to previous damage to the human body and tooth.

Dental Treatment initiated by another Dentist or Clinic:

If you have started treatment in another dental clinic and we have been asked to complete the treatment, please do not forget that as we are not responsible for all the treatments carried out, there may be a dispute as to which clinic is responsible if a problem arises. Therefore, we cannot give any guarantees in this case.

IMPORTANT:

The guarantee will be invalidated in the following cases:

If oral hygiene is neglected,

At least once a year, if the patient does not have a routine dental examination that will involve X-Ray and tooth cleaning, (invoice required).

If the instructions of Dentists / Oral Surgeons are not followed,

If the patient does not fulfill his payment obligations,

The effects that occur in the treatment in our clinic because of the treatments performed in other clinics without notice.

If removable restorations, such as partial or full prostheses, are not properly maintained,

Temporary teeth cannot be guaranteed against breakage or the need for
re-cementation by nature.

If the patient’s gum tissue or bone shrinks or their compatibility is impaired,

If nail eating is a contributing factor to your dental problems,

If the patient is interested in sports that may cause dental health problems or injury, or activities that may pose a danger associated with them,

In case of inserting dental/dental accessories or jewelry that are temporarily or permanently attached to the patient’s teeth, tongue, or lips.

Use of recreational or prescription drugs or supplements, herbal or otherwise, except as declared during the dentist’s examination.

In case of accidental damage, for example, the lowering of the denture or damage by a third party.

In case the Dental Implant moves to any degree.

In case of rejection of Bone Augmentation (bone forming therapy).

If the patient was pregnant during treatment and did not explain her condition.

If the patient is under 18 years of age at the time of treatment and does not reveal her actual age.

Pregnancy could be the cause of your dental problems.

If there is a general disease that has or is not limited to adverse effects on chewing, jawbone, or tissue, including diabetes, epilepsy, osteoporosis, excessive radiation, mental disorders, or chemotherapy.

Inappropriate choice by the patient of the color, shape and size of the dental prosthesis or prosthesis. In preparation, patients are given the opportunity to choose their color preferences, but the clinic cannot be held responsible for the patient’s decision if they later decide that they do not like the color or shape they originally chose.

If a significant increase or loss in weight occurs,

If a gum protector has been provided by the Clinic and it is not installed as recommended,

If the patient has been prescribed and not taken according to the prescribed instructions. In such a case, the clinic reserves the right to override all aspects of the dental guarantee.

Not coming to any appointment given by our clinic will completely void the guarantee.

Smoking is a cause that contributed badly to your dental problems.

Fondness for any activity or drug known to artificially raise or lower your blood pressure.

The effects of the treatment in our clinic because of the treatments carried out in other clinics without notice.

Excessive teeth grinding/bruxism.

If the patient does not return for completion of dental treatment within 12 months of the last signed consent form, (these treatments include, but are not limited to, Dental Implants / Implant Onlays and Dental Bridges after extraction).

If you need to return to Turkey for corrective treatment and a dentist defect is detected on your return, a contribution of up to €150 will be made by the clinic to the cost of your return flights. A bill showing the cost of your flights is requested as a payment document. (PDF format only). This guarantee does not cover other travel and accommodation related expenses under any contract.

Within the conditions of dental treatment assurance, to benefit from dental treatment, the patient must return to our clinic for treatment within 12 months of informing Happy Smile Clinics in writing by e-mail. If pain is reported and you are advised to return to our clinic for research to provide immediate corrective treatment, your return date should be within 30 days of any return recommendation. To ensure your return, Happy Smile Clinics can provide your employer with a letter stating that you must return due to clinical obligation. In the case of travel later than 30 days following the return recommendation, no contribution will be made to the flight costs (as specified in the Guarantee provisions).

If you have any questions with respect to your dental treatment guarantee, please do not hesitate to contact us.

e-mail: hello@hsctr.com